When did treating your employees well become such a revolutionary idea? It’s not a radical idea for Tony Hsieh, CEO of Zappos, it’s the model. Check out this extraordinary video on how Tony has built a company where people love to work and provide exceptional customer service!
What time is it?
I’m always on the hunt for a new time management magic bullet. I’m looking for that elusive trick that’s going to add hours back into my day, and make my life better.
Well, I believe I found it! It is a combination of several techniques that take me back to my project planner days; so, I’ve [...]
One more time from the beginning
Every time I attend a networking event it’s as if I start a fresh. I get a new set of people to present my business in front of, and great questions like why I started this business in the first place.
So, why did I start it? Ten years ago when I started my Virtual Assistant [...]
Invest in you first
When I started my business over ten years ago, my husband (who is a Federal Government employee) nearly had a fit when he saw my budget for training and leadership conferences. “Why in the world would you need that much money?” He barked. Then I walked him through the training opportunities that his job had [...]
Wednesday Tip: Nestle Crunch Hotline
Just in case it was too much for you to actually call the Nestle Crunch Hotline number yourself, check out the video:
Keep them coming back
We have lost a little of the fun in business these days. Too many of us are trying so hard to make a dollar in this failing economy that we are forgetting it is about the customers.
Well, Nestle Chocolates’ has made a customer out of me. A friend on FaceBook said call their hotline [...]
Wednesday Tip: Collaboration Software
We are definitely a technology driven generation, and we spend a lot of time making the world a smaller sphere. We have conference calls with people all around the world using telebridges and webcams. So, one the ways to make working remotely successful is to use a collaboration tool. These tools include Skype, GoogleDocs, [...]
Success comes in small steps
The Super Bowl is the pinnacle of the football season.
Fans wait to see who will make it to this prestigious spot, teams work hard one
game at a time to get this spot, and then finally two teams make it, and only one
walks away the winner. Congratulations to the city of New Orleans and the [...]
A fresh beginning
Have you decided if you are calling the year twenty-ten
or two thousand ten? Initially I said that I was calling it twenty-ten, but I
find myself unconsciously saying the other. So, I think I will switch and
pledge my allegiance to two thousand ten. With that all figured out, and behind
me, this is going to be [...]
Strategic planning
Every business needs a plan; therefore, you are encouraged
to create a business plan. Then you need a way to ensure that that plan is
implemented, this is where strategic planning comes into play. Strategic
planning, in simplest terms, is the process of taking your business plan and
making it into action items. Identifying what you’ll spend time [...]
