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Archive of posts filed under the Planning category.

Wednesday Tip: Customer Service done right!

When did treating your employees well become such a revolutionary idea? It’s not a radical idea for Tony Hsieh, CEO of Zappos, it’s the model.  Check out this extraordinary video on how Tony has built a company where people love to work and provide exceptional customer service!

What time is it?

I’m always on the hunt for a new time management magic bullet. I’m looking for that elusive trick that’s going to add hours back into my day, and make my life better.
Well, I believe I found it! It is a combination of several techniques that take me back to my project planner days; so, I’ve [...]

Weekly Resource Showcase

For strategic planning to be effective in the nonprofit setting, a variety of issues must be considered, including the relationship between board and staff, limited resources, and more. Packed with real-world insights, planning tips, common misperceptions, pitfalls to avoid, and other useful pointers, this Second Edition and its companion Web site make planning easy for [...]

Types of nonprofit organizations (Repost)

I’m reposting this entry from January 2008, because this question has come up several times this week.
Too often I hear people referring to ALL nonprofit organizations as a 501(c)3 and they are not. So, I thought it would be beneficial to list the various types of nonprofits.
Here is a list from Internal Revenue [...]

Weekly Resource Showcase

Peachtree Premium Accounting for Non-Profits 2010 by Sage
Peachtree by Sage Premium Accounting for Nonprofits 2010 provides advanced accounting and analysis tools to help improve the operations of nonprofit organizations. Its multi-user option* helps improve productivity with screen-level security and a clear audit trail. A pre-configured chart of accounts and customizable financial statements make it easy [...]

Keep them coming back

We have lost a little of the fun in business these days. Too many of us are trying so hard to make a dollar in this failing economy that we are forgetting it is about the customers.
Well, Nestle Chocolates’ has made a customer out of me. A friend on FaceBook said call their hotline [...]

Wednesday Tip: Locate celebrities to support your nonprofit

The Celebrity Foundation Directory! Through their private foundations, many notable individuals have made significant contributions to help underserved populations and provide support for medical research, green technology, and countless other causes they care about. This new directory, in downloadable PDF format, includes detailed descriptions of more than 1,600 foundations started by VIPs in the fields [...]

Could you use free advice?

I think when we hear free coming from a business we think there is a catch to it, and while there can be, it isn’t always the case.
On Wednesdays from 10:30am to 11:30am, I have blocks of 15-minute time slots set aside for people to use to ask questions about the start-up process for [...]

Success comes in small steps

The Super Bowl is the pinnacle of the football season.
Fans wait to see who will make it to this prestigious spot, teams work hard one
game at a time to get this spot, and then finally two teams make it, and only one
walks away the winner. Congratulations to the city of New Orleans and the [...]

The office is closed

Do you shut down at all for the holiday season? Do you
take any time toward the beginning of the year to regroup?
Some of you may be thinking, “How foolish to have your
office closed to “regroup.” Yet, you should! Every organization should take
some time to retreat, re-evaluation, and rejuvenate for the upcoming year.
Perhaps your year [...]